Spring Conference – FAQ

CWSAA Virtual Spring Conference
April 26-29, 2021


Frequently Asked Questions:

Q: Will there be a cost to participate in the online conference.
A: Yes, a nominal fee with all registration fee proceeds go to the Small Areas Assistance fund

Early bird rate applies until April 15: $20 / per person
Ski Areas under 20,000 annual visits have the option to register for complimentary access (see Small Areas Assistance policy for eligibility details).
After April 15: $35 / per person
Registration opens March 15.

Q: Who can attend the virtual conference?
A: Any business that is a CWSAA member (ski area or associate) can sign up any of their staff for the virtual conference.  Generally the sessions are aimed a full-time, senior staff (e.g. supervisor level and up), as well as key stakeholders (e.g. Board members and owners).  Some sessions may be restricted to a specific audience.  This is an opportunity for managers to invite staff to participate that may not have had the opportunity to come to conference in the past.  All attendees must be approved by their manager prior to registration.

Q: How do I register for the conference?
A: Registration must be done online HERE.  One company may register multiple people at the same time. Payment must be made by credit card, and each person you register must have have a unique email address.  The email address you provide will be used as your login access for the conference.

Q: I’ve registered.  Now what? How do I access the conference?
A: Shortly after registering, you will receive an email from us with your access to our conference app, Whova.  This email will provide important information including a link and instructions to access the mobile app and desktop site. Once logged in to either, you can view the schedule, access the individual sessions, and interact with other attendees and suppliers.

Q: What is Whova? How do I get access? What does it do?
A: Whova is an event hosting platform available on desktop and apps for both iOS and Android. An email will be sent to you after you register for the conference which will provide directions how to download the app to a mobile device (phone or tablet) or to access the desktop version, and set up your account to participate in the event. On the opening day for the conference (April 26 at 10:15am PDT), CWSAA will be hosting a session to help familiarize you with Whova and learn how to get the most out of your experience.

Get Our Conference App Now


Q: Do I have to use Whova to participate in the live sessions?
A: All sessions will be streamed through Whova on your mobile device, tablet or computer. The app will be the primary way to access the sessions and interact with other attendees.

Q: Will I be staring at my computer all-day long?
A: No, not unless you choose to.  The conference will be designed in ‘streams’.  Specific industry themes (such as Risk & Safety) will be about one hour, once a day.  However, if you’re an ‘eager beaver’ looking to learn everything from nuts to soup – you’re more than welcome to sign into every session.

Q: Will there be a trade show?
A:  Traditional trade shows have proven challenging to create the same opportunities in a virtual setting. This year for CWSAA Members we have created a new ‘Showcase’ which combines the benefits and exposure of sponsorship and tradeshow participation.

Q: How will you do online social events?
A: Stay tuned… we’re still sorting everything out.  At this point we’re hoping to align the presentation of industry awards with some ‘chat room’ opportunities to ensure there are some engaging networking opportunities.  For more information on awards nominations, Click HERE.

Q: How will the virtual conference differ from the Online Industry Sessions?
A: CWSAA has been holding Online Industry Sessions almost every week since May.  There has been an overwhelming interest in participating in these sessions, and CWSAA has learned a lot about hosting them. The purpose of the OIS sessions has generally been reactive – what do we need to know right now!  The Virtual Conference will focus more on the future, as well as some of the traditional topics that are on the annual conference schedule.

Q: When will we meet again in-person?
A: We are planning for in-person Fall Division Meetings.  While it’s still un-know what the circumstances will bring at that time, the fall meeting formats have traditionally involved a smaller audience and more regional travel for attendees.  Staff and the Board will continue to assess the feasibility as we get closer to the time.

More Questions?

Feel free to reach out to us at [email protected]

Related Links

Showcase Members

CWSAA Partners

CWSAA Vehicle Partner

Use promo code “CWSAA” for 10%-off rental vehicles.

Safety Signage Sponsor