Central Reservations: Housekeeper

Bill Slaney

Website Big White Ski Resort

Housekeepers are responsible for servicing guest units in accordance with department procedures including cleaning, replenishing supplies, exchanging towels and linen, and preparing units for the next guest’s arrival.

Duties and responsibilities:

Cleaning and maintaining guest units in keeping with the standards set by the Housekeeping Supervisor
Viewing all unit types in the building and understanding all building amenities
Understanding how everything operates in the guest rooms (fireplaces, windows, etc.)
Understanding the mountain and Village layout and being able to give directions
Performing laundry duties
Stocking and maintaining the housekeeping supply rooms
Ensuring that a high level of customer service is maintained at all times
Assisting guests with all questions and reasonable requests
Following all Health & Safety protocols and procedures
Ensuring accurate information is provided to guests with respect to all Big White and Central Reservations products
Assisting with any other reasonable requests made by a Central Reservations Manager
Position requirements/skills:

Great attention to detail
Good physical fitness
Great communication skills
Exceptional customer service
Able to work independently, as well as part of a team
Staff benefits and perks include:

A free season pass, giving you access to unlimited skiing and snowboarding throughout the season
Free ski and snowboard group lessons, and 50% off private lessons
On-mountain staff accommodation (not guaranteed for all employees)
Discounts on Food & Beverage
Free and discounted lift tickets for friends and family
Discounts on Retail and Rentals
Free access to the staff fitness facilities (weight room and aerobics room)
Staff appreciation events and activities held through the season
Working in an awesome, friendly, team atmosphere
Physical demands/hazards:

Must be able to be on your feet for long periods of time
Back, slip and fall issues
Must be able to use all cleaning equipment (vacuum, mop etc.)
Chemical use
High reaching
Employment: Full-time and part-time positions are available


Location: Big White Ski Resort, British Columbia

To apply for this job email your details to bburnett@bigwhite.com