Central Reservations: Bellman (Central Mountain Check-In) Winter 2022/2023

Bill Slaney

  • Full-Time Seasonal
  • Kelowna

Website Big White Ski Resort

As a Bellman you are responsible for assisting guests with baggage, assisting with airport transform, performing light maintenance jobs and assisting with all other guest requests.

Duties and responsibilities include:Participating in and passing the Driver Training Course
Conducting unit inspections to check that keys are correct and function easily; telephones are connected and numbers are correct; units have ski lockers and combinations are correct; and the TV/Wi-Fi and stereo are hooked up and working
Assisting the housekeeping team with cleaning as required
Assisting the Front Desk Agents during busy periods
Developing a good understanding of the village layout, and being able to give directions to all units in the rental pool
Being able to supply the guest with all information that they need to enjoy their stay
Coordinating the day according to the shuttle schedule and bag pull schedule
Checking and maintenance Central Reservations vehicles daily
Assisting shuttle drivers with guest and luggage pick up and drop off
Ensuring all luggage is correctly labelled and stored
Ensuring the bellman room is kept clean, tidy and organized at all times
Being able to troubleshoot issues guests have while in house (problems with the TV, internet, hot tub etc.)
Undertaking physical labor – snow shoveling, lifting luggage etc.
Assisting with any other reasonable requests as made by a Central Reservations Manager
Position requirements/skills:Must have full-privileged (open) driver’s license (no L’s, N’s or P’s)
Must have had a driver’s license for a minimum of 3 years, with a clean driving record
Problem solving skills
Ability to prioritize and multi-task
Complaint handling and resolution skills
Physically fit
Trade experience is useful
Physical demands:Must be able to lift heavy items (luggage, boxes etc.)
Must be able to shovel snow/ice
Location:Big White Ski Resort, British Columbia

To apply for this job email your details to jcolbert@bigwhite.com