Skyride Operator


Website Grouse Mountain Grouse Mountain

Grouse Mountain

Job Title: Skyride Operator
Location: North Vancouver
Department: Mountain Operations, Base Operations
Reports to: Manager, Base Operations
Role Status: Full time Seasonal (May-September)

Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain’s renowned excellence and its continued growth as Vancouver’s premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.

Perks & Discounts:
Mountain Access Pass
40% Food & Beverage
Free Coffee & Tea
20% Retail discount
Health & Dental Benefits after 3 months probation (permanent contracts only)
Transit Subsidy
Employee Assistance Program (free counselling services)

Key Responsibilities of the Role:
Maintaining safe and efficient operation of the Grouse Mountain Skyride system
Providing excellent customer service to all guests
Welcoming and informing guests of daily activities and upcoming events through a brief narration about Grouse Mountain history, geography, and points of interest viewable from the Skyride
Logging detailed Skyride traffic statistics and relaying the information to appropriate personnel
Checking and scanning tickets and/or passes before boarding the Skyride
Maintaining housekeeping standards for Grouse Mountain Base area and Skyride terminals as well as all surrounding grounds and buildings
Maintaining a clean work environment, including cleaning/disinfecting of Skyride terminals, tram Cabins, and other Base Operations facilities (proper PPE will be provided).
Other duties as required

Possess excellent customer service skills
Ability to communicate orally in public with a clear and audible speaking voice
Ability to address large groups of guests
Ability to work on Skyride at heights
Ability to react quickly; good judgment
Ability to work independently as well as within a team

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