The Ski Patrol and Risk Management Supervisor will supervise the ski patrol department, assist in risk mitigation for staff and guests, coordinate the waiver program, work with staff to ensure adherence to the occupational health and safety program including policies and procedures, and assist with creating a safe outdoor environment for both staff and guests to enjoy.
Duties and Requirements:
Work to ensure the health, safety and wellbeing of guests and staff by ensuring compliance with the health and safety program and all applicable legislation.
Supervise and schedule ski patrol staff
Participate in the ongoing development of the emergency procedures and other components of the health and safety programs
Manage training for patrol and other staff as needed
Mark hazards, fences and other obstacles appropriately based on standards, traffic requirements and needs.
Manage first aid supply inventory for guest and staff usage
Attend joint occupational health and safety meetings
Oversee incident investigations
Monitor and report trail and weather conditions and advise on lift/run closures
Act as first responder as required in emergency situations
Supervise guest care during first aid calls
Provide ongoing communication between shifts, with supervisors and with staff. Ensure all methods of communication are correct and updated regularly
Escalate any safety concerns to Operations Manager
Participate in search and rescue activities and take leadership role if required
Issue warnings to and/or revoke passes from reckless or irresponsible guests as necessary.
Maintain required records, reports and documentation necessary as part of the due diligence process.
Assist in WCB claims for ski area staff
Create daily tool box meeting agendas and offer ideas for discussion topics for staff safety
Promote safe skiing/snowboarding and work practices for staff
Promote safe skiing/snowboarding for guests
Adhere to all policies, procedures and standards set by Baldy Mountain Resort manuals, training and employment standards.
Ensure compliance with industry standard waiver and liability program.
Other duties as required by the Operations Manager required for the operation of a ski area (see special requirements below)
The following certifications/experience is mandatory:
- OFA 3 or other 80 hour first aid course
- Toboggan experience
- Expert skiing/snowboarding skills
- Training in Occupational Health and Safety
The following certifications are an asset
- Ski Resort Operations Risk Management Course
- Instructor certifications - CASI, CSIA
- Coaching Certifications - CFSA, CSCF
- Guiding certifications
- Interpretive Guides Assoc, Outdoor Council Canada Etc.
- CAA Operations Level 1 or higher
- Post-secondary education in tourism, outdoor recreation, ski resort management/operations, or health and safety would be an asset.