Housekeeping Supervisor

RED Mountain Resort Lodging
Published
April 30, 2021
Location
Rossland, Canada
Category
Other  
Job Type
Job Board Website
https://www.redresort.com/housekeeping-supervisor/

Description

Job Title: Housekeeping Supervisor

 

Department: Lodging

 

Reports to:  Head Housekeeper

 

About Us:

RED Property Management Ltd. is the primary rental management company for a collection of luxury vacation homes and condominiums, as well as Nowhere Special Hostel and The Constella Cabins.  All properties are located in Rossland, BC, at the base and alpine, of Red Resort, a ski and summer resort area. We strive to be the first-choice vacation provider in Rossland and the West Kootenays, offering and maintaining high quality accommodations, superior guest services and expanding our seasons of operations and recreational activities. The Housekeeping department’s main area of responsibility can be condensed as the behind-the-scenes function that seamlessly creates a backdrop for an impeccable experience at RED.   This position is instrumental in maintaining a strong attention to detail both in cleaning and maintenance issues.

 

Position:

We are looking to hire a long-term Housekeeping Supervisor with the opportunity to grow within the company. The Housekeeping Supervisor is responsible for overseeing daily functions of the housekeeping department. These duties include, but are not limited to training new staff, exceeding guest expectations, assigning tasks to the housekeeping staff, monitoring and reporting any maintenance items, keeping inventory of cleaning products and supplies, as well as ensuring all housekeeping staff are complying with safety protocols and sanitation policies.

Duties in Detail:

To be a successful candidate for the Housekeeping Supervisor position, you should have excellent communication skills and a strong ability to take initiative to ensure that housekeeping operations run efficiently. Other duties include, but are not limited to:

  • Supervising, delegating and monitoring everyday housekeeping tasks across all RMRL properties
  • Training of all new staff to meet the high standards of our guests
  • Maintaining high standards of cleanliness and maintenance in all our properties. Properties can be viewed on our website at https://www.redreservations.com/
  • Work independently and manage time to meet tight deadlines
  • Ensuring all items in the units are functional and in good condition
  • Reporting any maintenance/repairs in units to Head Housekeeper
  • Must comply, and ensure all housekeeping staff are complying with the Occupational Health and Safety Guidelines and COVID-19 protocols
  • Inspecting daily cleans to ensure they meet the standards of RMRL
  • Motivating housekeeping staff to perform to the best of their abilities
  • Reporting any disciplinary issues to the Head Housekeeper
  • Ensuring adequate stock levels for unit supplies and amenities, report depleting stock/amenities to Head Housekeeper
  • Ensure clear lines of communication exist with Head Housekeeper to keep engaged on any last-minute changes to the arrivals
  • Perform housekeeping duties and hot tub maintenance as needed.

Qualifications:

  • Must have the ability to take initiative and keep a positive and encouraging attitude in high paced times where tight deadlines have to be met
  • Excellent organizational and team management skills
  • Must be able to work on their feet 8 hours a day in a physically demanding job
  • Must be available to work weekends and busy booking periods
  • Must be qualified to ski blue runs
  • Must be able to work alone
  • Able to lift a minimum of 35lb
  • Previous housekeeping experience
  • Personal pride in work
  • Strong attention to detail
  • Excellent communication skills
  • Work experience as a Housekeeping Supervisor or similar is an asset
  • Previous hands-on housekeeping experience
  • First Aid level 1 or higher is an asset
  • Knowledge of RoomMaster is an asset

 

How to apply

Please submit cover letter and resume to [email protected] by June 1, 2021.

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