Lead Instructor

Grouse Mountain
Published
July 10, 2019
Location
NORTH VANCOUVER, Canada
Category
Job Type
Job Board Website
https://www.grousemountain.com/careers

Description

Job Description

You love people, you love skiing and/or snowboarding, and you love knowing that you can make a guest's day on the mountain amazing simply by teaching them a sport you enjoy. You understand that a successful learning environment relies on communication, and you know that by maintaining a consistent flow between staff you can ensure positive and memorable experiences for guests. You radiate energy and charisma and this rubs off on your team. Your example teaches resourcefulness, safety-first practices, professionalism and the power of positivity.

You are excited to work in an environment that is ever changing, where professionalism is paired with fun and friendship, and where safety is a recognized necessity. You have a minimum of CSIA or CASI Level 2 certification, and it is preferred that you have at least 4 years of Snow School experience and 1 year of Supervisor or Lead Instructor experience.

As a Lead Instructor you will be focused on:
Assisting Supervisors with coordinating the day to day operation of all Snow School programs
Assisting with scheduling and staff supervision
Providing on snow instruction to guest and staff
Ensuring the safety of guests and staff
Providing a level of support to the Snow School employees to ensure that our staff and guest experiences at Grouse Mountain are positive and memorable
Ensuring all Grouse Mountain and departmental policies are followed
Being courteous, friendly and capable when solving guest and staff related problems
Ensuring a consistent flow of communication between staff, supervisors, and manager

Wages for full time instructors starting from $14.00 to $26.25 depending on qualifications & Experience, plus a very competitive commission for Private Request lessons. (to be reviewed fall 2019)

Starting wages:

Level 1: $14.00
Level 2: $16.05
Level 3: $19.50
Level 4: $26.25

Plus:

$1.00 bonus for each additional eligible certification (ie: CSIA Park, CASI 1-3)
1% per year (5% max) of experience outside of Grouse Mountain Snow School
$1.00 bonus on your first year returning to Grouse Mountain Snow School

Other benefits include a uniform, unlimited skiing and snowboarding, an exclusive offer from our ski and snowboard partner as well as pro deals on all other equipment, excellent instructor development with Level 4 trainers, great discounts on food and beverage, retail and other mountain adventures, reciprocal pass program with other mountain resorts in the area and the opportunity to work year-round at Vancouver’s leading attraction.

We offer assistance towards C.S.I.A & C.A.S.I tuition

Requirements:

Minimum Level 2 Canadian Ski Instructors Alliance or Canadian Association of Snowboard Instructors or approved international equivalent required
Candidates possessing dual certification will be given preference
Minimum 4 years previous Snow School experience required

2 years experience working with Grouse Mountain Snow School Preferred

Minimum 1 year previous supervisor or lead instructor experience preferred
Customer service experience preferred
Excellent communication and organizational skills required
Friendly, confidant, outgoing customer service attitude required
Excellent verbal and written communication skills required
Excellent time management and organization skills required
Strong team player
Available to work five days a week, including evenings, weekends & holidays
If 19 yrs. of age or older the successful applicant is required to provide results of a clear background check valid within six months of the hire date before starting work. Grouse Mountain will assist with this process if the applicant does not have a valid background check

We welcome instructors from all over the world and hope you will join us for a season. If you are applying from overseas please attach the following documentation to your application in the attachments section:
1. Your membership card from your issuing instructor certification organization
2. Your work permit or confirmation of approval
3. A copy of the police check issued for your work permit

If you do not have this documentation at the time of your application, please apply anyway. You can attach further documentation to your applicant profile at any time.

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