Rental Shop Assistant

Hudson Bay Mountain Resort
June 25, 2019
Smithers, Canada
Job Type
Job Board Website



Hudson Bay Mountain Resort is a community focused ski resort located 20km west of Smithers in beautiful Northern British Columbia. In operation since 1969 Hudson Bay Mountain Resort offers over 300 acres of skiable terrain and over 500 meters of lift accessed vertical, offering a wide variety of terrain, for beginners, novice and advanced skiers and snowboarders.

Hudson Bay Mountain is looking for a qualified, experienced individual to join our Rental Shop team for the 2019/2020 season.

The Rental Shop/Snow School Assistant is responsible for all the transactions in the Rental Shop. They are directly responsible for their till and anything that happens regarding it. This means they have in-depth knowledge of HBMR, and the products we offer, specifically products regarding the rental shop and snow school. They are also responsible for keeping the online lesson planner up to date, knowing details of each type of lessons and what fits our guests needs, and booking those lessons, camps and special offerings for guests. They are also responsible for working in the Rental Shop, assembling equipment for walk-in guests, co-ordinating pre set gear for groups and work in the repair shop.

Key Responsibilities:

  • Ensure tickets ,till and radio are ready at start of day before guests arrive
  • Carry out all transactions in a friendly and professional manner
  • Perform accurate end of day Cash Outs with Base 1
  • Ensure proper float amount is present at beginning and end of day, and cash report is balanced and correct
  • Wear proper assigned uniform and nametag
  • Inform guests of lesson details and book lessons accurately for guests
  • Provide documentation of all discounts and coupons
  • Ensures rental forms are completely and properly filled out before proceeding with equipment
  • Assist guests with proper boot fitting and adjustment when able
  • Ensures accurate ski/board selection, binding adjustment, pole measurements and helmet sizing
  • Maintains a good relationship with guests, while being courteous and professional
  • Instructs guests in the correct use of rental equipment
  • Notifies Inside Operations Manger and Rental Shop Supervisor of equipment requiring repair or replacement
  • Maintains the Snow School/Rental Shop Team room in a tidy and organized manner – washes dishes after they are used
  • Carries out related duties as assigned
  • Helps with upkeep of rental shop
  • Fosters an atmosphere of safety and co-operation, and promotes positive teamwork in the Rental Shop as well as in all other HBMR locations
  • Stands in for the Inside Operations Manger and Rental Shop Supervisor when they are taking days off
  • Co-ordinate pre-sets and lessons with the Inside Operations Manger and Rental Shop Supervisor on scheduled group visits
  • Generate accurate invoices and account billing for group visits
  • Ensure a proper rotation of waxing and tuning of rental gear is completed
  • Ensure the proper filing system of group information is used


  • Education: High school diploma
  • Experience: At least one year Rental Shop experience is required
  • Experience: At least one year cash handling experience required
  • Good organization and attention to details
  • Willingness to work a flexible schedule
  • Self-motivated
  • Able to work in a fast paced environment
  • Ability to handle moderate physical lifting and movement
  • Knowledge of relevant health and safety regulations
  • Knowledge of basic math
  • Excellent interpersonal skills with employees as well as the general public
  • Strong administrative and time management skills
  • Knowledge of the Alpine Responsibility Code

Job Type: Full-time, Seasonal

Drop files here browse files ...

Related Jobs

Free Groomer   NORTH VANCOUVER, Canada new
July 19, 2019
Winch Cat Operator   NORTH VANCOUVER, Canada new
July 18, 2019
Lift Attendant   Golden, Canada new
July 16, 2019
Guest Services Manager   Golden, Canada new
July 16, 2019
Maintenance Manager   Jasper, Canada new
July 15, 2019
Are you sure you want to delete this file?