Retail Assistant Manager

Big White Ski Resort Ltd
October 4, 2021
Kelowna, Canada
Job Type
Job Board Website



Big White is currently seeking qualified applicants for the position of Assistant Retail Manager for 2021/22 season.

Our Assistant Retail Manager is responsible for the daily operations of a variety of mountain outlets offering products ranging from ski and snowboard related merchandise to giftware. Our ideal applicant will have great passion for retail and understand our philosophy of creating a unique shopping experience based on excellent customer service in a fun and friendly environment. Our successful applicant will maintain a respectful, happy and harmonious workplace for our staff members who will be motivated and inspired by his/her leadership and strong work ethic.

Duties and responsibilities include:
·         Staff training and development
·         Staff management and supervision
·         Maintaining staff records
·         Writing staff schedules
·         Inventory management including receiving and processing, stock take and shrinkage control
·         Maintaining inventory levels
·         Inventory security
·         Resolving merchandise problems such as supply shortages, faulty goods, returns
·         Merchandising
·         Organizing special promotions, displays and events
·         Cleanliness and presentation of all shops and storage areas
·         Spending time on the shop floor to support and mentor staff as well as engaging in sales in order to stay in touch with our customers.
·         Responding to customer concerns and feedback
·         Achieving budget objectives and sales targets
·         Staying abreast of trends and new products in the industry
Required Qualifications:
·         Relevant business experience
·         Relevant management experience
·         Ski/snowboard industry experience preferred
·         Excellent communication skills
·         Professional attitude
·         Excellent organizational and administrative skills
·         Time management skills
·         Must be approachable, dependable and a strong team player
·         Must be able to deal with people of all ages with animation and with patience
Big White Ski Resort, British Columbia, Canada
Position Duration:
October 2021 - End of April 2022
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