Sales Coordinator

Kicking Horse Mountain Resort
October 15, 2020
1500 Kicking Horse Trail, Golden, Canada
Job Type
Job Board Website


You will be responsible for the coordination and administration of the Sales functions within the Sales & Marketing Team. Reporting to the Sales Specialist, you will provide key support through administering sales contracts, sales reporting and providing general administrative support to the Sales Specialist and Sales & Marketing Team. You will ensure that wholesale, group and wedding contracts are executed within established service standards and guest expectations, and coordinate with other internal stakeholders as required.

You will:

  • Drive visitation and revenue through wedding channel, direct group, regional operators and partner programs
  • Provide effective and efficient administration and coordination of all Sales & Events functions through contract administration, group, tours and wedding event execution, sales reporting, liaison with internal operational partners (Food & Beverage, Guest Services, Mountain Operations, Maintenance, Winter Sports School & Rental Retail), and follow up with clients, ensuring that events and contracts are delivered to guest expectations
  • Provide administrative and general support to the Sales Specialist and Sales & Marketing Team.
  • Coordinate sales packages and presentations as needed
  • Maintain pricing and packaging grids and sheets to update website, internal departments and partners
  • Assist the Sales Specialist in following up with customers and clients and participate in outbound communications
  • Prepare, track and fulfill all ticket orders in group sales system
  • Be proficient with the Guest Services systems and products to assist as needed during busier periods
  • Attend wedding and trade shows including overnight travel to destinations as required
  • Comply with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
  • Adhere to all environmental policies and programs as required
  • Perform other duties as assigned


  • Have a minimum of 3 years experience in a four-season resort in a sales or marketing capacity
  • Possess a post-secondary degree, diploma, or certificate in Business or related field - an asset
  • Have previously established corporate or group contacts within resort industry - an asset
  • Have advanced skills in Microsoft Windows and database or Customer Relationship Marketing (CRM) programs
  • Have excellent knowledge of the tour group, accommodation, and special event market – an asset
  • Have a proven track record of establishing contacts, building relationships and effectively utilizing network to drive revenue in target segments
  • Must be able to work flexible hours
  • Are detail oriented, have excellent communication skills and teamwork skills
  • Are comfortable in a standard office environment with standing, light lifting, and computer work
  • May be exposed to severe weather conditions on resort (snow, cold, wind)
  • Must be willing to travel up to 10%, including weekend and overnight travel


We offer:

  • A staff season’s pass for the resort and local mountains.
  • Extended health benefits.
  • Discounts on food, rentals, family & friend lift tickets, retail, hotels and more.
  • Ride breaks.
  • Pro deals.
  • An amazing work environment – meet great people who share a passion for the mountain lifestyle!


Interested?  Please apply with your resume.

We regret that only those applicants eligible to work in Canada without sponsorship may be considered.

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