Sales Coordinator

Kicking Horse Mountain Resort
Published
October 15, 2020
Location
1500 Kicking Horse Trail, Golden, Canada
Category
Other  
Job Type
Job Board Website
https://kickinghorseresort.com/careers/

Description

You will be responsible for the coordination and administration of the Sales functions within the Sales & Marketing Team. Reporting to the Sales Specialist, you will provide key support through administering sales contracts, sales reporting and providing general administrative support to the Sales Specialist and Sales & Marketing Team. You will ensure that wholesale, group and wedding contracts are executed within established service standards and guest expectations, and coordinate with other internal stakeholders as required.


You will:

  • Drive visitation and revenue through wedding channel, direct group, regional operators and partner programs
  • Provide effective and efficient administration and coordination of all Sales & Events functions through contract administration, group, tours and wedding event execution, sales reporting, liaison with internal operational partners (Food & Beverage, Guest Services, Mountain Operations, Maintenance, Winter Sports School & Rental Retail), and follow up with clients, ensuring that events and contracts are delivered to guest expectations
  • Provide administrative and general support to the Sales Specialist and Sales & Marketing Team.
  • Coordinate sales packages and presentations as needed
  • Maintain pricing and packaging grids and sheets to update website, internal departments and partners
  • Assist the Sales Specialist in following up with customers and clients and participate in outbound communications
  • Prepare, track and fulfill all ticket orders in group sales system
  • Be proficient with the Guest Services systems and products to assist as needed during busier periods
  • Attend wedding and trade shows including overnight travel to destinations as required
  • Comply with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
  • Adhere to all environmental policies and programs as required
  • Perform other duties as assigned

You:

  • Have a minimum of 3 years experience in a four-season resort in a sales or marketing capacity
  • Possess a post-secondary degree, diploma, or certificate in Business or related field - an asset
  • Have previously established corporate or group contacts within resort industry - an asset
  • Have advanced skills in Microsoft Windows and database or Customer Relationship Marketing (CRM) programs
  • Have excellent knowledge of the tour group, accommodation, and special event market – an asset
  • Have a proven track record of establishing contacts, building relationships and effectively utilizing network to drive revenue in target segments
  • Must be able to work flexible hours
  • Are detail oriented, have excellent communication skills and teamwork skills
  • Are comfortable in a standard office environment with standing, light lifting, and computer work
  • May be exposed to severe weather conditions on resort (snow, cold, wind)
  • Must be willing to travel up to 10%, including weekend and overnight travel

 

We offer:

  • A staff season’s pass for the resort and local mountains.
  • Extended health benefits.
  • Discounts on food, rentals, family & friend lift tickets, retail, hotels and more.
  • Ride breaks.
  • Pro deals.
  • An amazing work environment – meet great people who share a passion for the mountain lifestyle!

 

Interested?  Please apply with your resume.

We regret that only those applicants eligible to work in Canada without sponsorship may be considered.

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