Working under the direction of the Patrol Coordinator, Snow Patrol are responsible for monitoring and reporting on trail conditions, advising on closures and safety signage, and ensuring the health and safety of all guests and staff while using the resort facilities and terrain. Patrollers are well-versed in the Mountain Safety program and act as the first responders to emergency situations, accidents, or any other health or safety concerns. Knowledge, Abilities and Skills 1. Attention to Detail
2. Able to effectively communicate with guests, staff and first responders as required.
3. Able to work within a team environment and independently.
4. Committed to a safe and welcoming atmosphere
5. Customer service excellence
6. Able to be flexible and adapt to unique situations
7. Ability to communicate effectively and multi-task under stress or time pressure.
8. Previous experience in a safety, patrol, or related outdoors role
9. Advanced skiing/riding ability and comfort accessing all levels of terrain (double black diamond)
10. Previous risk management training and experience an asset
11. Previous organized rescue training an asset
12. Knowledge of the Occupational Health & Safety Regulation, and other legislation regarding the safety of mountain operations an asset Required Education and Experience This position requires the following minimum qualifications:
1. 80 hour first aid course
2. CPR and AED
The following certifications are an asset:
1. Instructor certifications - CASI, CSIA
2. Coaching Certifications - CFSA, CSC
3. Guiding certifications - Interpretive Guides Association, Association of Canadian Mountain Guides
4. More advanced certifications in first aid or Pre Hospital Care
5. Canadian Avalanche Association Operations Level 1 or higher
6. Training in risk management
7. Training in Workplace Health and Safety