Guest Services Auditing Technician

Jen Dekkers

  • Full-Time Seasonal
  • Sun Peaks

Sun Peaks Resort LLP

Sun Peaks Resort LLP

Work, Live and Play

Sun Peaks Resort LLP has proven to be one of the highest levels of guest service providers within the ski industry. We can promise you a memorable and gainful working experience within our high volume and challenging work environments. Sun Peaks Resort LLP has many benefits to offer our employees including:

  • Full access summer Alpine Hike and Downhill Bike season pass
  • Employee access Golf Membership and discounted Golf Cart season pass
  • Employee Health and Wellness Program including EFAP services
  • Mountain of Food Program
  • Companywide outlet discounts
  • Staff Housing available to employees 19+ years of age
  • Reciprocal riding at other participating BC and Alberta bike parks
  • Gain valuable job-related skills: organization and time management; teamwork & collaboration; build your network; and work with a diverse group of co-workers & guests

Your Responsibilities will include:

  • Working closely and following the direction of the Systems Specialist
  • Daily monitoring of Lift Ticket and Season Pass Access, Auditing, resolving issues in a timely and efficient manner
  • Balancing daily usage and auditing reports
  • Demonstrates a commitment to exceed the customer’s expectations
  • Highly organized and efficient in the work place
  • Follows company policies and procedures at all times

Ideal Candidates:

  • Highly developed guest relations skills
  • Self-motivated and organized with the ability to work responsibly and independently
  • Strong computer skills, POS, RTP and RFID experience beneficial
  • Dependable, reliable, and punctual team player
  • Previous customer/guest service experience
  • A good knowledge of the regional area and /or willingness to learn
  • Well organized with the ability to multi-task and work to tight timelines

Enjoy the natural mountain environment and fresh air. Sun Peaks mountain is a smoke-free environment.

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