Guest Services Representative

Jen Dekkers

  • Full-Time Seasonal
  • Sun Peaks

Sun Peaks Resort LLP

Sun Peaks Resort LLP

Work, Live and Play

Sun Peaks Resort LLP has proven to be one of the highest levels of guest service providers within the ski industry. We can promise you a memorable and gainful working experience within our high volume and challenging work environments. Sun Peaks Resort LLP has many benefits to offer our employees including:

  • Full access Summer Alpine Hike and Downhill Bike season pass
  • Employee access Golf Membership and discounted Golf Cart season pass
  • Employee Health and Wellness Program including EFAP services
  • Mountain of Food Program
  • Companywide outlet discounts
  • Staff Housing available to full-time employees 19+ years of age
  • Reciprocal riding at other participating BC and Alberta bike parks
  • Gain valuable job-related skills: organization and time management; teamwork & collaboration; build your network; and work with a diverse group of co-workers & guests

Your Responsibilities will include:

  • Daily operation of the Guest Services and Activities desk in the Village Day Lodge
  • Contact position for guests regarding lift tickets, season passes sales, summer activities as well as resort knowledge
  • Deals with public in efficient, courteous, respectful and friendly manner
  • Maintain a high level of customer service
  • Ongoing mission to exceed the customer’s expectations
  • Required to handle all cash transactions in an accurate manner
  • Highly organized and efficient in the work place
  • Follows company policies and procedures at all times
  • Security and accountability of tickets and cash
  • Balancing daily sales to computer reports
  • Knowledge of Activities and ability to book/sell Activities

Ideal Candidates:

  • Must be outgoing, responsible and able to up sell our products
  • Must be able to work independently and possess organizational skills
  • Strong computer skills
  • Highly developed customer relation skills
  • Dependable, reliable, and punctual
  • Previous customer service experience
  • A good knowledge of the regional area and constantly striving to gain more
  • Team player
  • Cash handling skills
  • Work well within deadlines

Enjoy the natural mountain environment and fresh air. Sun Peaks mountain is a smoke-free environment.

To apply for this job please visit sunpeaks.clearcompany.com.