Kicking Horse Mountain Resort is the Champagne Powder Capital of Canada. From steep and gnarly chutes to fast and fun glades and furious groomers, the on snow experience at Kicking Horse is exceptional. Nowhere else can you ride a single gondola almost 4000ft. right to the summit and drop straight into the goods. Our clients are as varied as our terrain: locals, weekend warriors and homeowners from Calgary, and destination guests from all over Canada, the Americas and Europe. Instructors here are kept on their toes delivering exceptional, individualized guidance and instruction with a huge variety of expectations.
· Lead and motivate a strong and enthusiastic team of instructors and continually strive to exceed both guest and employee expectations.
· Be an advocate for health and safety, ensuring a clean and safe working environment.
· Work closely with the Administrator to ensure a smooth, professional and profitable environment.
· Lead the day to day operation of lessons and programs, conducting morning meetings and organizing instructors during the lesson start times.
· Develop the staff through the organization and delivery of training sessions, and mentor key members of staff delivering select clinics and programs throughout the season.
· Assist the Administrator and Desk Agents with scheduling and other office work including staff relations, administration of our safety program, and guest service.
· Provide on-snow supervision and ski/snowboard instruction as required.
· Are someone with a well-rounded snow sports background oriented to Big Mountain culture.
· Are equally comfortable in steeps, powder, the race course AND the learning area.
· Possess a thorough working knowledge of the CSIA/CASI methodology and are able to relate that understanding to the staff with an accessible, fun approach.
· Lead by example as a key to success in guest experience and programming.
· Have a positive attitude and are outgoing, confident, empathic.
· Have a minimum CSIA Level 3; other professional qualifications would be an asset (e.g. CASI, CSCF).
· Are proficient with Microsoft Office and professional email correspondence.
· Have strong organizational skills, scheduling, time management, meeting coordination.
· Are fluent in English; French would be a strong asset; other languages an asset.
· Have completed a criminal background check.
· Exhibit excellent communication skills.
· Have strong teamwork & cooperation experience.
· Are committed to safety.
· Must have flexibility in hours and schedule.
· Are able to withstand extended periods of exposure to extreme weather conditions on resort (cold, wind, snow, altitude).
· Have sufficient strength, physical conditioning, and stamina to be able to conduct on-mountain ski or snowboarding lessons for extended periods of time.
· A staff season’s pass for the resort and local mountains.
· A competitive wage with seasonal accident insurance.
· Discounts on food, rentals, family & friend lift tickets, retail, hotels and more.
· Ride breaks.
· Pro deals.
· Staff events – meet great people who share a passion for the mountain lifestyle!