Central Reservations: Bellman (Hotels) Winter 2022/2023

Bill Slaney

  • Full-Time Seasonal
  • Kelowna

Website Big White Ski Resort

As a Bellman working for the Hotels division, you are responsible for assisting guests with baggage, light cleaning of certain areas of the hotel, performing minor maintenance jobs, and assisting in housekeeping and laundry.

Duties and responsibilities include:Completing season start-up checklists
Undertaking daily bag pulls and ensuring all luggage is correctly labeled and stored
Assisting guests with luggage
Providing hospitality and concierge services
Having an understanding of all unit types
Developing a good understanding of the Village layout to be able to provide guests with directions to all units in the rental pool, as well as all resort amenities
Being able to supply guests with all information that they need to be able to enjoy their stay
Ensuring the Bellman room is kept clean, tidy and organized at all times
Assisting housekeeping staff with cleaning and laundry
Cleaning and maintaining BWCR-owned areas of the hotel
Following all health and safety protocols and procedures
Assisting hotel guests with general questions and inquiries
Assisting the front desk as required
Following a daily checklist
Maintaining a clean and tidy appearance
Assisting with any other reasonable request as made by a Central Reservations Manager
Position requirements/skills:Exceptional customer service
Good communication
Physically fit
Satisfactory personal grooming
Staff benefits and perks include:

A free season pass, giving you access to unlimited skiing and snowboarding throughout the season
Free ski and snowboard group lessons, and 50% off private lessons
On-mountain staff accommodation (not guaranteed for all employees)
Discounts on Food & Beverage
Free and discounted lift tickets for friends and family
Discounts on Retail and Rentals
Free access to the staff fitness facilities (weight room and aerobics room)
Staff appreciation events and activities held through the season
Working in an awesome, friendly, team atmosphere

Physical demands:Must be able to clean using all forms of equipment (vacuum, mop etc.)
Must be able to walk throughout and around the hotel and resort
Employment dates:
Full-time, seasonal employment from November 2022 to April 2023.

Wage:
$19.00/hour

Location:
Big White Ski Resort, British Columbia

To apply for this job email your details to dbrenciaglia@bigwhite.com