Lift Operations Manager

rparton@cypressmountain.com

Website Cypress Mountain

Work Where You Love Play

Work Where You Love to Play! Join the dynamic team at Cypress Mountain, work in a world-class
facility and enjoy the awesome terrain, all just 25mins from downtown Vancouver.

The Lift Operations Manager is responsible for the oversight and day-to-day operations of the 6
Downhill Area chairlifts during both winter and summer operations. They provide exceptional
customer service and are a team player who leads by example in the performance of all duties.
They will ensure peak operational performance of all lift attendants in their daily duties and audit
all locations to ensure we are providing the highest level of service to our guests.

The Lift Operations Manager will be responsible for the hiring, training, certification and scheduling
of all Lift attendants in conjunction with the Lift Operations Team Coordinator.
The Lift operations Manager also works very closely with the Lift Maintenance Team in the startup
and operation of the lifts as well as supporting maintenance activities in conjunction with Lift
Maintenance Team.

ESSENTIAL DUTIES & RESPONSIBILITIES (including but not limited to the following):
Coordinates hiring and training of the Lift Operations Team, and ensures all meet or exceed the highest level of guest service in the performance of their duties
Coordinates safe and efficient operations of all lifts
Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working
environment with active participation in the Cypress Mountain Occupations Health and Safety Program
Conduct and document regular safety and Team meetings with Lift Attendants on a daily basis
Manage employee performance in the Lift Operations Department, including but not limited to rewards and recognition, performance evaluations and coaching actions
Prepare and execute Lift Operations budget with the assistance of the Director of Operations
Implement and track effective training system for all Team members
Train all Lift Attendants and Supervisors in the their required duties
Ensure safety of guests and Team through proper training and adherence to company policies and procedures
Ensure compliance with local and national standards and legislation including the z-98 code and manufacturer’s specifications
Work closely with the Lift Maintenance Team to ensure issues are resolved when they arise and assist with preventative/corrective maintenance tasks as required by Lift Maintenance
Assist the Lift Maintenance Team with opening and closing procedures
Adhere to all environmental policies and programs as required
Other duties as assigned

QUALIFICATIONS/COMPETENCIES:
Excellent time management and organizational skills
Ability to multi-task in a fast-paced environment
Excellent interpersonal, teambuilding and leadership skills
Strong oral and written communication skills
Proficient with MS Office and other basic computer systems and applications
Competent with CSA Z98 and all aspects as it deals with the operations of surface, aerial – fixed
grip and detachable lifts including conveyors
Actively engages in meetings and providing updates
The ability to work outside in all weather conditions
Ability to work independently and as part of a team
Strong analytical and computer skills
Ability to lift up to 50lbs
Ability to ski or snowboard as asset

EDUCATION and EXPERIENCE:
High School or equivalent
Previous Lift Supervisor or Manager experience essential
Experience as Lift Mechanic or similar beneficial

CERTIFICATES, LICENSES, REGISTRATIONS:
Must be able to legally work in Canada
Valid driver’s license as well as a reliable, insured vehicle to get to/from the mountain (shift
start/end times are outside shuttle bus operations)
Selkirk College – Lift 150 – Train the Trainer an asset
Any applicable safety training is an asset (i.e. WHMIS, Fall protection)

WAGE/BENEFITS:
Wage: competitive compensation package including benefits
Annual bonus program
Free family season passes

WHY CHOOSE CYPRESS?
FREE skiing, riding, cross country skiing, snowshoeing and snowtubing!
FREE Lessons
BONUS program
DISCOUNTS in F&B and Retail
BIGGEST local mountain
BEST snow and terrain
FUN & social work atmosphere in unique winter environment!

TO APPLY:
Qualified candidates, please apply online at www.cypressmountain.com/employment
We thank all applicants but only those selected for an interview will be contacted.

COVID-19 considerations:
All Cypress Mountain Team members are to be fully vaccinated prior to starting work.

To apply for this job please visit www.cypressmountain.com.