Head Repair Technician


  • Full-Time Permanent
  • Golden

Website Kicking Horse Mountain Resort Kicking Horse Mountain Resort

Kicking Horse Mountain Resort

Head Bike Repair Technician

Job Responsibilities:
• Work closely with the Rental and Retail leadership team to ensure a smooth, professional and profitable operation
• Responsible for the quality control, service & repairs of all MTB and DH bikes, skies and SNB, along with maintenance of machinery, tools and equipment
• Overseeing daily supervision of the Rental/Repair Team, along with the inventory and administration of shop tools and supplies
• Oversee procedures for Repair Shop products and services
• Be an advocate for health and safety, ensuring a clean and safe working environment
• Conduct ongoing training with Repair Shop staff to ensure consistent, quality repairs and service
• Supervise the Repair staff to ensure high levels of efficiency and output with an emphasis on guest service and sales
• Assist in staff scheduling, orientation, training, and delegation of tasks
• Provide an exceptional level of customer service through direct interaction, sales and service
• Assist guests with sizing and fitting of appropriate rental equipment for comfort and safety
• Manage labor costs by assigning tasks and setting schedule for employees
• Maintain inventory of shop tools and supplies
• Maintain rental equipment and track maintenance history for gear
• Ensure documentation for repairs is properly and completely processed, filed and archived
• Perform other duties as assigned

Job Requirements:
• High school diploma or equivalent
• A minimum of 3 years of Repair Technician in ski and bike industry
• A minimum of 1 year of supervisory/management experience
• Proficient in Microsoft Office applications
• Ability to communicate frequently with co-workers and guests in accurate spoken and written English
• A minimum of 1 year of ski / snowboard rental experience
• Familiarity with rental and retail POS system
What we’re looking for:
• Ability to demonstrate our core values; safety first, striving to be the best and showing that we care
• Must be available to work weekends
• Passion for Mountain Biking and skiing would be advantageous
• Experience working in an ski/bike repair centrum is an asset
• Self-motivated and able to work under pressure
• Positive, energetic attitude towards and customer focused
• Must be discrete and professional at all times
• High attention to detail
• Required to complete a satisfactory criminal record check

Interested? Please apply with your resume.
We regret that only those applicants eligible to work in Canada without sponsorship will be considered for seasonal roles.

To apply for this job please visit skircr.startdate.ca.