President's Message
CWSAA Board at Sunshine Village
This past week, the CWSAA Board of Directors had a special opportunity to meet for its mid-winter meeting at Sunshine Village in the spectacular sub-alpine Sunshine Mountain Lodge. Throughout the year, most Board meetings and work is conducted virtually, so this in-person opportunity allowed for robust discussions. A cornerstone of this meeting was establishing the strategic directions for CWSAA, informed by the 2024 member services survey and detailed Director interviews. The Board was pleased to see alignment with member sentiment. While the final documentation is being prepared for review and distribution to members, the core directives of CWSAA remain consistent, with an incremental focus on operational support for operators and amplifying our collective industry voice. Both initiatives directly help operators grow and optimize their operations.
My early morning of departure from Sunshine Village allowed for a magical ski from the alpine to the valley floor, and I then carried on to beautiful Lake Louise. In conversation with Chris DeWitt, and the opportunity to meet Richard Burkley and Dave Schebek in the same room, all shared excitement about the significant impacts of the new Pipestone Express bubble chair on Lake Louise’s skier flow. With three major upload points now from the base, the holiday traffic felt seamless. And with regards to the new terrain—well, you can imagine!
These visits reminded me of the significant investments being made by resorts. This year alone in Western Canada, new lift installations at Lake Louise and Sunshine Village join major upgrades at Whistler Blackcomb, Sun Peaks, and Grouse Mountain. The commitments of these resort owners are remarkable.
Later, while heading west to connect with new Kicking Horse GM Richard Oszust, I reflected on the incredible depth of talent in our industry. This newsletter highlights the passing of several exceptional individuals who helped shape our industry, as well as the announcement of new Z98 leadership. The next generation of leaders has been mentored by industry titans like Warren Sparks and Danny Cox, who have shepherded Z98 for many years while contributing significantly to their companies. Their dedication serves as an example for all of us.
It’s worth noting that Warren and Danny served as suppliers to ski areas, further showcasing the intricately linked and wonderfully interwoven nature of the ski community. The recent call for sponsorships for the Spring Conference emphasized this collaboration. While sponsorship obviously has promotional aspects, in speaking with many conference supporters recently, it is clear that even higher value is placed on contributing to the greater good. Unlike many associations, CWSAA’s Spring Conference is not a primary fundraiser. Rather it strives to include as many delegates from industry as possible. By offsetting expenses and expanding content, the exchange of industry knowledge and expertise advances our industry. In a time when many new faces are entering industry management, we owe deep appreciation to our sponsors for making the conference and industry progress possible. Thank you.
Cheers,
Christopher
Industry Events
2025 CWSAA Spring Conference & Trade Show
April 28 - May 1, 2025 | Penticton, BC
👉 General Conference Registration & Group Accommodation links open January 28, 2025 at 9:00am PST / 10:00 am MST
✨Full Conference Early Bird Registration (until February 27): $650
Full Conference Package includes:
- 3-days of sessions
- 3-days breakfast, lunch & coffee breaks
- Events included: Kick Off Event (April 28), Trade Show Reception (April 29), Awards Dinner (April 30)
Add-on Options:
- Golf Tournament - $75
- It's back! Join the CWSAA golf tournament at the Penticton Golf & Country Club April 28 (shot gun start at 1pm).
- Social event tickets (for guests of delegates, as 1 ticket is included with your conference reg):
- April 28 Kick Off Event: $60
- April 29 Trade Show Reception: $60
- April 30 Awards Dinner: $100
All fees are subject to GST & a processing fee of 1.9%.
🔗 Learn more about conference registration and rates HERE.
📅 Schedule at a Glance
The draft Conference Agenda has now been posted on the conference webpage. View it HERE.
- Monday April 28 - Golf Tournament 1pm tee-off (optional), Delegate Check-in & Kick Off Event (5:30 - 8:30pm)
- Tuesday April 29 - Conference sessions, Trade Show evening reception
- Wednesday April 30 - Conference sessions, Trade Show breakfast & lunch, Awards Dinner
- Thursday May 1 - Conference sessions (full day)
🔗 Learn More HERE
Z98 Code & Committee Updates
New Leadership for Z98 Committee
As of January 2025, the Z98 (National Standard for Passenger Ropeways in Canada) Technical Committee has a new Chairman, Jason Gill, Lift Maintenance Manager at Cypress Mountain. Jason previously served as a Vice Chair of the committee and stepped into his new role at Cypress in May 2024. Joining Jason in leadership of the committee is Peter Sorenson of Technical Safety BC, who now serves as Vice Chair.
Code Update: CAN/CSA Z98:24 The latest version of the Z98 standard, CAN/CSA Z98:24, has been released, which supersedes Z98:19.
Adopting the new Z98:24 code in British Columbia involves several steps:
- Technical Safety BC (TSBC) must submit a Request for Amendment to the Province to update the Elevating Devices Safety Regulation.
- The province will conduct a review that may require them to seek an external consultant's opinion
- The Z98 Technical Committee is committed to supporting TSBC and the Province of BC as needed during this process.
The CSA Standards have a life cycle of every five years. Unfortunately, Z98:19 was not adopted after publishing. However, we remain optimistic that Z98:24 will be adopted in 2025, ensuring the latest safety advancements are implemented.
Alberta will automatically update the new codes within 12 months after publishing.
Key Changes in CAN/CSA Z98:24
The updates to the Z98 code focus on improving safety and operational clarity. Some of the key changes include:
- Tower Identification Numbers: Enhanced visibility for evacuations.
- Splice Tail Length: Increased to 60 times the rope diameter to improve rope safety on long high-speed installations.
- Wire Rope Splice Construction and Rejection Criteria: Updated standards for rope replacement.
- Mechanical Sockets: Currently used on reversible trams. New clauses addressing their inspection criteria and reports
- Annex L Load Test Procedures: Clarifications to improve understanding and compliance.
Additionally, CSA has made significant editorial updates to address accessibility requirements and attempt to improve the readability of the document.
Jason Gill will provide a further update of these changes at the upcoming CWSAA Spring Conference.
CWSAA wishes to thank Warren Sparks and Danny Cox for their endless contributions to the Z98 committee. Their expertise is unsurpassed, and their collective wisdom has benefitted every ski area in Canada. Indeed, both are CWSAA Jim Marshall Leadership Award recipients. Following many exemplary years of service to the committee, Warren and Danny have passed the committee leadership reigns. Fortunately, they continue to answer their phone, and share valued knowledge from their vaults of experience. Warren and Danny truly define ‘The Canada West Way.’ Thank you Warren and Danny.
Selkirk College Programs
SROAM 2-year diploma program now open for registration for September 2025.
If you're passionate about advancing your career in the ski industry, the Ski Resort Operations and Management (SROAM) program at Selkirk College offers a comprehensive pathway to leadership roles.
Program Highlights:
- Comprehensive Curriculum: The two-year diploma program covers key areas such as tourism marketing, customer service, human resources, lift operations, grooming, snowmaking, risk management, and resort communications.
- Hands-On Learning: Engage in field trips to various ski regions across Western Canada, providing direct exposure to resort operations and networking opportunities with industry professionals.
- Paid Work Term: Participate in a 21-week paid practicum, allowing you to apply your knowledge in real-world settings and gain valuable industry experience.
- Transferable Credits: The curriculum includes articulated business and tourism courses transferable to colleges and universities across British Columbia, offering flexibility for further education.
Career Opportunities:
Graduates of the SROAM program have advanced into supervisory and management positions across various departments, such as: Ski Patrol, Operations, Maintenance, Ski and Snowboard Schools, Inside Operations, Administration, Human Resource Management, Sales, Marketing, Cat and Heliskiing Operations, and General Management.
Located in Nelson, BC, the program places you at the heart of mountain culture, with easy access to world-class ski resorts to enhance your skills and industry connections.
🔗For more information on the SROAM program and application details, please visit: selkirk.ca/ski
Selkirk College Online Ski Industry Courses
SNOW 156 – Ski Resort Risk Management is a 12-week online course. This online course is designed for people currently working in a ski resort environment with risk management responsibilities. The program teaches students to assess and manage the risks ski areas face on a day-to-day basis using actual case studies and online discussions about current industry issues and solutions.
The winter semester for online Passenger Ropeways/lift courses (Lift 151, Lift 152 &Lift 153) is begins soon and registration is now open. The Winter 2025 Semester runs from January 6 - April 14 with final exams on April 15-17.
Lift 150 Train the Trainer is designed to support lift supervisors or managers develop a comprehensive program for training their operators. Used across Canada to prepare supervisors and managers as trainers, Lift 150 is currently required for certification by Technical Safety BC (TSBC) for all passenger ropeway trainers in British Columbia. This program is self-paced and estimated at 20 hours, plus an exam at the end (accredited exam invigilator required).
🔗 Learn More about the online courses & Register HERE
De-escalation: Tools to Keep Your Workplace Safe
Unfortunately many workplaces are experiencing an increase in escalated behavior from customers and the public. To support ski areas in addressing this issue, go2HR recently coordinated a webinar on de-escalation training.
A helpful follow-up resource is the latest People Working Well Safety Talk, which includes a 5-minute video, tips and resources for employers. These tools provide practical strategies to navigate escalated situations and keep employees safe.
Highlights include:
- Steps employees can take to stay safe during escalated situations
- Proactive measures to minimize risks in the workplace
- Resources and training options tailored for BC’s tourism and hospitality employers
Access these tools and enhance safety in your workplace HERE.
Honouring Visionaries:
Remembering Al Raine, Roger McCarthy, David Pym, John Gow and Jimmy Miles
Over the past few months, the Canadian ski industry has experienced the loss of five extraordinary individuals: Al Raine, Roger McCarthy, David Pym, John Gow and Jimmy Miles. Each of these trailblazers made a lasting impact on the development and growth of skiing in Canada and leaves a legacy that continues to shape the industry today.
Al Raine: A Visionary of Mountain Development and Tourism
Al Raine (October 22, 1941 - December 15, 2024) was a cornerstone of Canadian skiing and mountain tourism. As a former Olympic coach, he brought strategic vision to Canada’s ski racing programs, paving the way for future generations of elite athletes. Al’s influence extended far beyond the slopes; he was instrumental in the development of Whistler, helping shape it into the world-class destination it is today.
In later years, Al continued his contributions as a civic leader, serving as mayor of Sun Peaks Resort Municipality. His advocacy for sustainable tourism development and community-building has left an indelible mark on the mountain towns he called home.
Al’s memorial was held on January 15 to an incredible audience that was broadcast in multiple locations and streamed by many, and the recording can be viewed HERE. Read More.
Roger McCarthy: A Leader in Resort Operations
Roger McCarthy (November 19, 1949 - January 4, 2025) was synonymous with excellence in ski resort management. Over his career, he played a key role in the success of several major resorts, including Whistler Blackcomb and Tremblant. Known for his forward-thinking approach, Roger prioritized guest experience and innovation, helping to elevate Canada’s ski resorts to the global stage.
Beyond his operational expertise, Roger was deeply committed to mentorship within the industry. He believed in developing the next generation of leaders and fostering a culture of excellence. His leadership and vision have left an enduring legacy in the way Canadian resorts operate today.
David Pym: A Champion for Elite Competition and Industry Advocacy
David Pym (April 9, 1941 - January 3, 2025) was a passionate advocate for skiing and its role in Canadian culture. As the longtime CEO of the Canadian Snowsports Association, a federation of eight ski and snowboard disciplines, David worked tirelessly to promote the sport’s elite development and ensure the pursuit of excellence at national and international competitions. He was heavily involved in ski racing and played a pivotal role in selecting the snowsports venues for the 2010 Olympic Games.
As a lawyer, David was significantly involved in risk management of snowsports, insurance, and contracts, providing essential expertise to the industry. Additionally, he served as a high-level Technical Delegate for FIS ski racing in World Cup events, where his knowledge and leadership contributed to the sport’s operational success.
John Gow: A Lifetime of Dedication to the Mountains
John Richard Gow (August 13, 1946–October 8, 2024) was a man whose love for the mountains was a true passion. Raised on tales of exploration and adventure in the Rockies, John’s connection to the mountains began early and grew into a lifelong dedication to skiing and mountain sports.
Starting as a lift operator at Lake Louise, John’s career evolved as he became a certified ACMG mountain guide and co-founder of High Horizons Mountaineering. After surviving a plane crash in 1969, John became a trailblazer in adaptive sports, winning Canada’s first Paralympic alpine gold medal in slalom.
John served as General Manager and President of Sunshine Village, overseeing major expansions such as the installation of the gondola. He later became the owner and President of Silver Star Mountain Resort and was Chair of the Canada West Ski Areas Association Board from 1986-1988. His passion for skiing continued throughout his life, and his contributions have left an indelible mark on the industry. Read More.
James (Jimmy) Miles: A Legal Trailblazer in the Ski Industry
Jimmy Miles (December 31, 1942 - January 9, 2025) was a distinguished legal professional whose career was deeply intertwined with the ski industry. As a partner at Miles Davison LLP, he built a reputation as one of the foremost experts in ski defence law. Jimmy played a pivotal role in supporting CWSAA and its members through his contributions to risk management strategies and the legal defence of the ski areas.
In addition to his legal work, Jimmy's love for the sport evolved into a leadership role in the ski racing community, serving as chairman of Alberta Alpine and later as chairman of Alpine Canada Alpin. He represented athletes and organizations in team selection appeals and disciplinary cases and also served on the board of the Association of Ski Defense Attorneys (ASDA). Through these roles, Jimmy formed lifelong friendships and attended numerous World Cup races, Alpine World Championships, and Olympic Games. His commitment to the sport and athletes left a lasting impact on the ski industry. Read More.
A Legacy of Dedication and Leadership
The loss of Al, Roger, David, John and Jimmy is deeply felt across the Canadian ski industry. Each of these individuals embodied the passion, dedication, and innovation that have propelled Canadian skiing to its current heights. Their work continues to inspire industry leaders and serves as a testament to the enduring spirit of the skiing community.
CWSAA extends our deepest condolences to the families, friends, and colleagues of each.
Tidbits of Change: Exploring Alberta’s Ski Areas and Building Community
Greg and Hali Scott are on an inspiring mission to visit 38 ski areas in Alberta in just 38 days - these include destination resorts, community ski areas and some former ski area sites. Their journey is being shared on social media, showcasing the accessibility of ski areas and celebrating the sense of community they foster.
Through their foundation, Tidbits of Change, Greg and Hali provide bursaries to youth with inspiring stories. This adventure is also a personal one—Greg’s goal is to spend meaningful one-on-one time with his daughter, Hali, while discovering new experiences and giving back to the communities they visit.
This is not their first ski adventure. Last year, the duo visited every ski area in BC, sharing stories that highlighted both small community ski hills and large destination resorts. Along the way, they’ve interviewed inspiring individuals and demonstrated the deep connections that skiing brings to people and places.
Follow their journey on Instagram as they explore Alberta’s ski areas, connect with communities, and inspire us all.
Canadian Ski Hall of Fame & Museum: Community Ski Area Feature
Asessippi Ski Resort
Asessippi Resort is Manitoba's newest resort that first opened in 1999. With a quad, 2 triple chairs and conveyor lift, they have a bustling resort that even has a ski in/out community. They employ over 150 in the winter season and 30 year-round staff.
Read the Asessippi Resort Story
Read more stories about Canadian Community Ski Areas HERE.
The Canadian Ski Hall of Fame & Museum would love to feature more ski areas in these stories. To inquire about being featured in this series contact erik@skimuseum.ca
CWSAA Partners
EASY RESERVATIONS: drivingforce.ca
For Leasing enquiries CONTACT Jordan:
(306) 261-6110 or JArsenault@drivingforce.ca
Lake Louise, Alberta: Driving Force supports the safe and reliable travel of CWSAA to ski areas across the west. An increasing number of resorts are utilising the attractive benefits of the Driving Force rental and leasing program.
Quality Tires at an affordable price
Good winter tires are important for everyone in the ski industry!
Learn More about Kal Tire's current promotions
HERE.
CWSAA Members are invited to post their jobs on the CWSAA Job Board.
Critical Incident Stress Management Mountain Community
CISM (Critical Incident Stress Management) support is provided by peers, trained by the International Critical Incident Stress Foundation, and is designed for fast relief in the 24-72 hours following critical incidents.
The Mountain Community CISM Team is available for resorts in the time immediately following an incident.
You can find information to print and display in your staff rooms at this Google Drive link (pay special attention to the CISM Brochures) PUBLIC - Print Materials and Resources - Google Drive
🔗 General information can be found on the CISM team website: Mountain Community CISM Team.
General inquiries should be forwarded directly to the CISM team coordinators at hello@mountaincism.ca.
The CISM Team is standing by for your call should you need them. To request a dispatch, call them at (604) - 670 - 2772.
Places & Faces
Charlie Locke, Kim Locke, Minister Joseph Schow and Darren Reeder (TIAA) at the official opening of Lake Louise's Pipestone Express, a 6 person Doppelmayr high speed chairlift. Minister Schow has been a great supporter for the ski and tourism sector.
Mike Reitzell, NSAA's new President and CEO began the new role last month. Most recently Mike was the President of Ski California and is a lawyer. CWSAA appreciates the great relationship with NSAA, and is excited to work with Mike. Read the announcement.
Ski Valley (Manitoba) held an instructor course earlier this month with 12 new ski instructors. Congratulations to new Ski Valley owners Jay & Elin Klym in their first winter as owner/operators.
Richard Oszust is the new General Manager at Kicking Horse Mountain Resort. Born and raised in Golden, he has intimate knowledge of the ski area, Golden and region. Richard is one of many new talented leaders that has built a rewarding career in the ski sector.
You know it’s going to be a good day at Mt. Washington on Vancouver Island when the snow is higher than the vehicle. Like many areas, Mt. Washington shared great conditions with guests throughout the holiday period.
Walt Judas is the CEO of the Tourism Industry Association of BC and has been a champion for sectors like ski and tourism throughout the province. The TIABC annual conference is March 5-7 in Vancouver.